Products

Yes, if you give us advanced notice of wanting to collect your item, and can provide 2 forms of ID upon arrival you are more than welcome to collect your order from our store.

We do offer pre-orders on items that we are certain of their due date, however this is not an option for items with vague/no current restocking dates.

In these cases we would ask that if you wish to be notified as to when this is back in stock then please register your email with the stock notification button found on the product page or log into your/create a customer account and click the 'Notify me when this product is back in stock' button.

We have regular deliveries of stock so aim to get items back in stock as soon as possible, however there are some delays currently due to the pandemic, and of course high demand as everyone wants to go camping!

All of the air tents and awnings we stock come with a manual pump. If you would like an electric pump, this can be purchased seperately.

All of the poled tents and awnings we stock come with poles. We do also sell replacement poles separately if you would like spares!

All of the tents and awnings we stock come with pegs included.

We do stock Calor Gas and CampinGaz in store. We sell new bottles and replacements.

Calor has currently placed a ban on the sale of new bottles, as such we can only offer refills of these bottles to those that have an empty bottle to swap.

Polycotton is a blend of polyester and cotton fibres woven together. This creates a strong and waterproof fabric that is breathable, keeping you warm in the cold weather and cool in the hot weather.

Due to the makeup of the material the standard hydrostatic head tests cannot be performed on polycotton tents, they gain their waterproof properties by soaking up the moisture and swelling, keeping all of the microscopic breathable holes closed until the rain has passed.